This policy applies to information we collect about:
When you do business with us OR register for our Services we may collect the following information from you:
As is true of most websites, we gather certain information automatically. This information may include IP addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Corrello will only use personal data when the law allows. Generally, Corrello does not need to rely on consent under the GDPR as a legal basis for processing your personal data.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Corrello gathers information to allow it to process your registration, process any orders you may make, and to provide the Services requested. The relevant information is then used by Corrello, its agents and/or sub-contractors to communicate with you on any matter relating to the conduct of your account and the provision of the Services or as required in general. If agreed by you, Corrello may also contact you about other products and services it thinks may be of interest to you.
Corrello may also use aggregate information and statistics for the purposes of monitoring website usage in order to help it to develop its website and the Services.
Personal data is collected for the following purposes using the following services
To allow us to monitor performance of our site and improve product and marketing campaigns.
Services: Google Analytics, Facebook Ads conversion tracking, Twitter Ads conversion tracking, Google AdWords conversion tracking, Bugsnag
Data disclosed: Usage data
Data disclosed: Email address, IP Address, Name, usage data
To allow us to collect credit card charges
Data disclosed: Email address, IP Address, VAT Number, Country, Country code, Credit card details (not stored by us)
To allow us to produce VAT invoices and comply with EU VAT regulations
Data disclosed: Email address, IP Address, VAT Number, Country, Country code, Credit card country
To allow us to manage our accounts and financial reporting to UK government
Data disclosed: Email address
To allow us to show relevant ads to people who may be interested in our services.
Services: Facebook Custom Audience and Twitter Tailored Audiences
Data disclosed: Email address
Services: Perfect Audience, Facebook Remarketing, Remarketing through Google Analytics for Display Advertising, Twitter Remarketing and LinkedIn Website Retargeting
Data disclosed: Usage data
To allow us to communicate with customers
Services: Postmark, Mailchimp, HelpScout
Data disclosed: Name, Email address, email contents
How we manage our workload, we occasionally need to include details of the person reporting a bug or requesting a feature
Data disclosed: Email address, Name, potentially any other data relevant to a support request
Our servers are hosted by Amazon AWS
Services: Amazon AWS
Data disclosed: Any data we store on our servers is ultimately hosted by AWS
Corrello may also wish to provide you with information about special features of its website or any other service or products which may be of interest to you. Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications. You have the right to withdraw consent to marketing at any time by email to firstname.lastname@example.org or send a letter to Corrello's registered office.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies but, in a few cases some of the website features may not function if you remove cookies from your browser.
Corrello have put in place the following security procedures and technical and organisational measures to safeguard your personal information:
Corrello will use its reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason Corrello cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
The information you provide may be transferred to countries outside the European Economic Area ('EEA')
Whenever Corrello transfers the personal information that you have provided out of the EEA, Corrello will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact Corrello if you want further information on the specific mechanism used by Corrello when transferring Personal Data out of the EEA
If Corrello's business is sold or integrated with another business your details may be disclosed to Corrello's advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
You have the right to
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. If you would like a copy of some or all of your personal information, please send an email to email@example.com or send a letter to Corrello's registered office.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Last modified: October 25th 2018
Everything copyright © Cherry Wood Software ltd.
All rights reserved.